In today's increasingly digitalized world, businesses are more likely to look for online ways to stand out from other companies and obtain over customers. This is especially true on social media and on platforms that gather ratings and reviews, which have become essential to the public's understanding of businesses these days, particularly those that provide services like restaurants, bars, lodging, pubs, cafes, travel companies, and more.
At Viagens Machu Picchu, this increasing reality has motivated us to constantly aim for superior service. Platforms like Trustpilot, Google Business, TripAdvisor, Facebook, and Instagram, where our clients share their experiences and motivate us to keep getting better every day, satisfactorily represent the face of these great experiences.
We are happy to announce that we achieved excellence on each of these platforms as a consequence. We put a lot of effort into providing the best service possible and will keep doing so because we know how important it is for our business to have satisfied customers.
We have received great reviews on various platforms because of our dedication to excellence, client happiness, and openness. Do not hesitate to put your trust in Viagens Machu Picchu if you're searching for a company you can rely on.
Trustpilot is an online platform that allows consumers and internet users to write reviews or testimonials about companies and services. Since its founding in 2007, it has become one of the most respected platforms worldwide.
This platform and its rating and review system have helped us increase our client's trust and have become a fundamental tool in supporting the quality of our services.
Here are some of our reviews on Trustpilot. If you want to see them all, click here:
• Joao Batista Closs: Perfect Service from Beginning to End. Extremely competent and focused professionals. When I had a difficulty with the airline, they took good care of it so I could get back to Brazil.
• Maricela: The guides had so much expertise! Everything was so good.
• Gislaine Barone: Fantastic! Complete Assistance from Departure until Our Return to Brazil- They took care of collecting and transporting my luggage to the hotel after I left it in Lima! Outstanding tour guides, particularly Edson, Alex, and Alberto in the Sacred Valley and Cusco City Tour. All we can say is that they were fantastic and highly recommended! Fantastic journey, delicious cuisine, and a secure location to explore.
• Renato Evangelista: Dream Achieved, Energies Renewed, Comprehensive ExperienceExcellently educated and welcoming guides, and the company's standout feature: is punctuality.
Google Business allows companies to interact with potential clients by answering questions, messages, and reviews. Additionally, it helps companies be easily found and contacted, providing detailed information about the company, such as its name, location, address, hours, phone number, website, and best of all, customer reviews.
Here are some of our comments on Google Business:
Ireneu Junior: I am thrilled with all of your services. That was the wisest decision for all of us. Consistently focused, on time, and highly competent.
Junia Ministerio: Archaeological Tour Led by Albert the Guide. Albert, our tour guide, led us on a tour of the city's archaeological sites. I strongly recommend him! incredibly attentive and patient. It was amazing when he prayed in Quechua!
Renato Sposito:
Unforgettable Trip to Peru's Colorful Mountains
Thanks to the wonderful assistance of Percy, our experienced travel guide, and William, our knowledgeable driver, our recent journey to Peru's Colorful Mountains was a true pleasure. They made sure our family had an amazing time touring Peru's breathtaking sceneries from beginning to end.
Our tour guide, Percy, was an absolute treasure. Everything about his country's history and culture that he shared with us was infused with enthusiasm. His in-depth understanding of the vibrant mountains, their significance, and the local populations gave our vacation an entirely new perspective.
Throughout the journey, we felt at ease asking questions and having meaningful talks with Percy because of his personable and kind demeanor. To make sure we got the most out of our stay in Peru, he went above and above to customize the experience to our preferences and interests.
Our driver, William, was a true professional. It was impressive how well he handled steep roads and difficult mountainous terrain. Given his excellent driving, we felt protected the entire way. William's pleasant disposition and helpful manner added to the enjoyment of our trip. He made sure we had enough time to explore each place without feeling rushed and was always on time.
Together, Percy and William formed a fantastic team that made our trip to Peru's Colorful Mountains truly unforgettable. Their attention to detail, professionalism, and genuine care for our experience were evident in every aspect of our journey. They went above and beyond to ensure we had a pleasant and seamless adventure. We highly recommend Percy and William to anyone planning a trip to Peru's Colorful Mountains. Their experience, passion, and dedication will undoubtedly enhance your travel experience, leaving you with cherished memories that will last a lifetime.
This is the world's biggest travel information platform. It has allowed millions of travelers to read and post ratings and comments about dining establishments, travel agencies, lodging, and other destinations since its establishment in 2000. Service users all over the world can now access our services safely and smartly thanks to this technology.
Here are some of our reviews on TripAdvisor. If you want to see them all, click here:
• Amy L: The views were amazing Franklin was amazing at explaining. So was his apprentice Brian who is leading in his footsteps I would come again.
• Hamilton P: Fernando was the guide for our family both yesterday in the Cusco city tour as well as today for the Sacred Valley. He is very knowledgeable about the Inca culture. It was great fun to have his great enthusiasm leading our trip on both tours. I recommend him.
• Everclear: The trip was well planned, with a good breakfast on the way there and lunch on the way back. Our guide Jehomar was great, very helpful, and patient; the one thing that could have been improved is his English as most of the commentary was delivered in Portuguese.
• Safari03913593823: I’m very glad to have Jerver be our tour guide for the last tour to Rainbow Mountain. The sight of him is reassuring and comforting because of our previous positive experience with him at Lake Humantay. He is by far one of the most enthusiastic guides that I have experienced. I have no qualms about recommending him to other tourists.
• Kevin C: We have an enjoyable and educational trip. We took many beautiful photos. What an unforgettable day. Our guide Jerver was helpful. Thank you very much!
As we share information, promotions, packages, and attractive places to visit, we interact with our clients interactively and comfortably, allowing for more personalized attention during bookings. That’s why Facebook has become an important tool. Here you have some opinions from our clients on Facebook:
• Isabel Christina: Every service was wonderful. The guides (Édna, Fany, Alberto, Ricardo) and the drivers were very attentive. The tours were sensational.
• Walter Novak Da Veiga: It's a pleasure to get to know this magnificent work! I will recommend it to all my friends! Cheers.
• Vitor Dias: Cusco and Machu Picchu are wonderful. The Viagens Machu Picchu agency provided excellent service. The guides were extremely friendly and attentive, explaining everything about the Inca culture and people. I also highlight the vehicles used by the agency, which were new and comfortable—an essential factor given the dangerous roads in the region. I recommend and endorse the Viagens Machu Picchu agency.
• Dandara Piani: Excellent agency, they provided us with an incredible trip, without anything going wrong. The guides are super attentive and have extensive knowledge about the local culture. The trip was wonderful!
• Cristina Ferreira: I recommend it for us to learn more about the culture of this country. Thank you very much.
• Marcel Olguins: Five-star service! I recommend it.
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What are you waiting for to travel with a 5-star rated travel agency? We are one of the best tourist agencies in the market! Allow us to fulfill your dreams in Peru.
Viagens Machu Picchu, journeys that inspire, moments that last.
