Machu Picchu Travel

Data Privacy Policy

Presentation

We are VIAGENS MACHU PICCHU. We offer a virtual environment to market our own services related to the sale of tourist packages, tours, and experiences in Peru, without prejudice to other additional services that will be discussed in due course in these T&C.

Scope

This privacy policy establishes the rules for the handling of your collected data that will be collected and processed by us, in accordance with the provisions of the Brazilian General Data Protection Law (LGPD) and the European General Data Protection Regulation (GDPR). Through this term, we make clear our commitment to ensuring the protection of your personal data.

About Us

VIAGENS MACHU PICCHU respects the right to privacy and safeguards the security of its Users' personal data. Our Privacy Policy clarifies how we collect and use information so that our visitors can feel safe while browsing and using our website.

In order to provide greater security and transparency, we may periodically change the Privacy Policy. Therefore, we ask you to review it periodically, especially before providing any personal data on our website.

Please remember that by using our websites, you agree to the terms set forth in this Privacy Policy.

Information Collected

Our server does not automatically collect any information about the domain or email address of our visitors.

By providing information through this website, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy, including the following personal data: name, age, date of birth, phone number, email, and WhatsApp.

The information we collect is used to contact Users, improve the content of our website, notify Users about available updates, and maintain the operation of the VIAGENS MACHU PICCHU Platform.

For statistical and commercial purposes, general user information, without identification, such as geographic, demographic, and consumption profile data may be disclosed to partners, sponsors, advertisers, or other organizations, without revealing names or other personal data.

VIAGENS MACHU PICCHU does not provide emails and other personal information of registered Users to other organizations and/or partners, except when expressly authorized or in circumstances provided for in this Policy.

Links to Other Websites

This website may contain links to other external websites, partners, and/or sponsors, which may have privacy policies different from ours and are thus subject to their own data collection and use practices. Therefore, if you provide personal information on other websites, forums, or chats, that information may be improperly collected and used by third parties.

VIAGENS MACHU PICCHU is not responsible for the content of third-party websites or the handling of information collected by them. Therefore, we recommend that our Users always read the specific relationship rules and privacy policy on the partner or sponsor's own site that collects their information.

The VIAGENS MACHU PICCHU Privacy Policy applies solely to the information collected by it, whether through websites or social media.

Use of Cookies

A cookie, within the scope of the HTTP communication protocol used on the Internet, is a small computer file or data packet sent by a website to the user's browser when the user visits the site.

Cookies are used to store the user's preferences on their computer and provide a personalized service. They serve to recognize, track browsing habits, and alert visitors about new areas that may be of interest each time they return to our site.

VIAGENS MACHU PICCHU uses cookies, tags, and other similar technologies to enhance your experience on our website and provide you with information suitable for your needs.

You may refuse cookies; for that, please consult your browser's instructions to learn more about cookies and how to disable them.

Use of the Site by Minors

This site is not intended for individuals under the age of 18.

VIAGENS MACHU PICCHU does not knowingly collect or solicit personally identifiable information from visitors in this age group, except as permitted by applicable law.

Anyone providing us with personal information through VIAGENS MACHU PICCHU's channels declares that they are 18 years of age or older.

Security

VIAGENS MACHU PICCHU uses commercially reasonable security measures to protect the information contained in our servers and databases; however, it is known that no security system is 100% secure. Thus, although VIAGENS MACHU PICCHU always does its best to protect your personal information, we cannot guarantee the absolute security of our servers. It is also possible that data provided by you may be intercepted by third parties during transmission. Using the service under these conditions is a personal choice.

The Company may provide data to third parties only in the case of a legal requirement or if reasonably necessary for:

  • Due process;
  • Enforcing this contract;
  • Responding to claims of alleged infringement of third-party rights and undue disclosure of contact information of third parties;
  • Protecting the rights, property, or safety of third parties or the legal representative of Users.

Unless there is a prior request for deletion by the User, the data mentioned in the previous paragraph, stored by VIAGENS MACHU PICCHU will be kept for a period of 5 (five) years solely for:

  • Compliance with legal or regulatory obligations;
  • Study for the improvement of the legal services provided by VIAGENS MACHU PICCHU.

Data Sharing

The data provided by Users are shared with the RD Station platform, whose Terms and Policies can be accessed on its website at the following link: https://www.rdstation.com/

The User authorizes the Platform to use and process their data, including sharing with third parties as controllers, servers, IT technicians as necessary for the better management of the Platform, to prepare statistics aimed at analyzing and improving our services, as well as providing to advertising and marketing companies while maintaining confidentiality about personal information that is not necessary for the performance of these third-party services.

Updating, Correcting, and Deleting Information

You are responsible for keeping your registration information complete and up to date.

To update or correct your registration information, send an email to info@viagensmachupicchu.com.br.

If you wish to delete the provided data, this can be requested at any time via email at info@viagensmachupicchu.com.br. The data will be duly deleted within 60 days.

In case of alteration, correction, or deletion of data, the Platform commits to inform third parties with whom the data has been shared so they can do the same.

Questions and Omissions

The conduct criteria considered in this Privacy Policy foresee all situations that may arise in daily relationships with our clients, Users, and visitors.

Omissions, absences, and points that may have dual interpretations will be addressed by the Ethics, Privacy, Security, and Control Committee (CEPriSC) of VIAGENS MACHU PICCHU.

Anyone with questions and uncertainties about the provisions of this Privacy Policy should use the communication channels with VIAGENS MACHU PICCHU:

We will be at your disposal to assist you as soon as possible.